Sofi Lavrin Shipping & Return Policy
Sofi Lavrin Shipping and Return Policy
Our Commitment to Your Satisfaction:
At Sofi Lavrin, we want you to be absolutely delighted with your purchase. To ensure your satisfaction, we offer free shipping on all orders and a hassle-free return policy within 30 days of purchase.
Shipping Policy:
- Free Worldwide Shipping: Enjoy free shipping on all orders, with no minimum purchase required.
- Processing Time: Orders are processed within 1-2 business days. You will receive a confirmation email with tracking information once your order has shipped.
- Delivery Time: Delivery times may vary depending on your location. Most orders arrive within 5-7 business days.
Return Eligibility:
- Items must be returned in their original, unused condition with all tags and packaging intact.
- Personalized items and sale items are not eligible for return.
- Gift certificates cannot be returned or cancelled.
Return Process:
- Contact Us: To initiate a return, please email us at info@sofilavrin.com with your order number and reason for return.
- Receive Instructions: Once your request is processed, we'll provide you with a return address and further instructions.
- Return Shipping: The buyer is responsible for return shipping costs.
- Processing Time: Upon receiving your return, please allow up to 14 business days for processing.
Refunds:
- For valid returns, we'll issue a full refund to your original payment method.
- For damaged or defective items, please contact us within 30 days of purchase. We'll offer a replacement (if available) or a full refund.
Have a Question?
We're always happy to help! If you have any questions about our shipping or return policy, please don't hesitate to contact us at info@sofilavrin.com